This Privacy Policy explains in detail how SZYMON KWASNIEWSKI ("we", "us", "our") collects, uses, stores, processes, and protects personal data when you access javeroq.com (the "Website"), place an order, communicate with customer support, or otherwise interact with our services (collectively, the "Services"). For the purposes of this policy, "you" refers to any visitor, customer, or individual whose personal data we process. By using the Website or the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website or the Services.
Information You Provide to Us
We collect personal data that you voluntarily provide to us when you place an order, create an account (if available), subscribe to communications, or contact customer support. This information may include your name, email address, telephone number, billing address, shipping address, and details of the products you purchase. We use this information to process transactions, confirm orders, arrange delivery, handle returns and refunds, and provide customer service. Without this information, we may be unable to perform our contract with you.
Information Collected Automatically
In addition to the information you provide, we automatically collect certain technical and usage information when you browse the Website. This may include your IP address, browser type, device type, operating system, pages viewed, time and date of access, and referring URLs. This information is collected through cookies and similar technologies and is used to operate the Website, maintain security, diagnose technical issues, analyse general usage trends, and improve the functionality and performance of the Services. Where required by the UK Privacy and Electronic Communications Regulations (PECR), we will obtain your consent before placing non-essential cookies and provide you with the ability to manage your cookie preferences.
Information from Third Parties
We may receive limited personal data from third-party service providers that assist us in operating the Website and fulfilling orders. These may include payment service providers, logistics and fulfilment partners, hosting providers, email service providers, and analytics providers. Payment details are handled directly by authorised payment processors. We do not store full payment card numbers, and we receive only confirmation and transaction-related information necessary to manage orders, refunds, and disputes.
How We Use Personal Data
We use personal data for the following purposes: to fulfil our contractual obligations to you; to communicate with you regarding your orders, deliveries, and enquiries; to prevent fraud, unauthorised transactions, and abuse of our services; to comply with legal and regulatory obligations; and to operate and improve our business. Under UK data protection law (the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018), we rely on several lawful bases for processing personal data, including performance of a contract, compliance with legal obligations, legitimate business interests, and consent where required. Where we send marketing communications, we will only do so with your consent where required by law, and you may opt out at any time.
Sharing of Personal Data
We may share personal data with trusted third-party service providers only to the extent necessary to operate the Services. These may include payment processors, shipping carriers, IT and hosting providers, customer support platforms, and security service providers. We do not sell your personal data. Some service providers may process personal data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, such as standard contractual clauses or the UK International Data Transfer Agreement, in accordance with applicable data protection laws.
Retention
We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy. Retention periods may vary depending on the type of data and the purpose for which it is processed, including order fulfilment, customer support, dispute resolution, accounting, and legal compliance. When personal data is no longer required, we take reasonable steps to securely delete or anonymise it.
Security
We implement reasonable technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you have the following rights in relation to your personal data: the right to request access to the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion; the right to request restriction of processing; the right to object to certain processing, including direct marketing; and the right to request data portability. You also have the right to lodge a complaint with a supervisory authority — in the UK, the Information Commissioner's Office (ICO). To exercise these rights, please contact us at mailbox@javeroq.com. We may request reasonable verification to confirm your identity before responding.
Children's Data
The Website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies before providing them with personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised "Last Updated" date. Continued use of the Services after an update constitutes acceptance of the revised Privacy Policy.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact:
Company Name: SZYMON KWASNIEWSKI Business Address: Ludowa 106/5, 18-200 Podlaskie, Poland Email: mailbox@javeroq.com